Contact

Contact Information

If you have any questions, logistical issues, or special requests, you can contact the VelasAuto team using the form below.

We reply as soon as possible within our working hours.

São Jorge

Av. dos Beleeiros nº12
9800-548 Velas S.Jorge
Açores Portugal

Pico

Rua da Gare Marítima, Loja 4
9800-344 Madalena Pico
Açores Portugal

Telephone (+351) 295 432 421 (+351) 910 028 115

*National landline and mobile call rates apply..

Email rentacar@velasauto.com

Opening Hours

Monday to Friday

08:30h - 12:00h
13:30h - 17:30h

Saturday

09:30h - 12:00h

Sunday and Holidays

Closed

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Get in touch

Didn't find what you needed?

Tell us the island (Pico or São Jorge) and what you need help with. If it’s about a booking, include your dates and pick-up point so we can route your message to the right team.

Describe what you need help with (island + dates + pick-up point, if relevant).

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Frequently Asked Questions

Questions about renting a car?

See FAQs

We've prepared quick solutions to make your trip easier: airport delivery, ferry service between islands, off-road vehicles, and 24-hour assistance.

Yes. If you have questions about the car, the rental conditions or the booking process, you can contact us before finalising your booking.

Yes. You can contact us to confirm the available pick-up and drop-off locations in Pico or São Jorge for your booking.

Yes. Mentioning whether you need a car in Pico or São Jorge helps us direct your request faster and reply more accurately.

Yes. This page can be used for booking questions, pick-up and drop-off details, rental conditions and support related to the service.